The Franklin County Emergency Operations Center (EOC) is a physical (e.g., a conference room) or virtual (e.g., telephone conference call) location designed to support Franklin County's emergency response, business continuity and crisis communications activities. Staff & organizational resprentatives coordinate together at the EOC to manage preparations for an impending event or manage the response to an ongoing incident. By gathering the decision makers together and supplying them with the most current information, better decisions can be made.

• FEMA Major Disaster Declaration - Public Assistance Program ​

Aid to Small Businesses 

• Economic Disaster Injury Loan and Loan Advance
• Paycheck Protection Program
• SBA Express Bridge Loans
• Subsidies for Current SBA Loan Payments
• Illinois Small Business Emergency Loan Fund
• Downstate Small Business Stabilization Program

Aid to Medium Sized Businesses 

• Emergency Relief Program 

Aid to Large Sized Business 

• Department of Commerce and Economic Opportunity​

Aid to All Businesses 

• Employee Retention Credit
• Delay Payment of Employer Payroll Taxes

PPE Equipment:

• Donations to Offer: PPE.donations@Illinois.gov
• Offers to Manufacture PPE in Illinois: ima@ima-net.org
• Offers To Sell PPE to Illinois: Covid.procurement@illinois.gov
• Organizations in need of volunteers: Register online at www.serve.illinois.gov
• To Volunteer: visit serve.illinois.gov or email dph.serveillinois@illinois.gov

Business Assistance:

• Essential Business inquiries: contact 1-800-252-2923 or CEO.support@illinois.gov
• IL Small Business Assistance: email CEO.support@illinois.gov (DCEO) or click here.
• For workers concerned about workplace safety during COVID-19: 1-800-321-OSHA
• Federal Small Business loans visit: https://disasterloan.sba.gov.
• Business insurance coverage: contact the Department of Insurance (DOI) to file an online complaint: https://mc.insurance.illinois.gov/messagecenter.nsf.

Other Resources:

• IDFPR list of licensees and consumers impacted by COVID-19 visit: https://www.idfpr.com/COVID-19.asp
• Unemployment insurance eligibility and the application process call Claimant Services at (800) 244-5631.
• Tax Relief related to COVID-19 visit https://bit.ly/346uzuo
• School related inquires visit https://www.isbe.net/covid19
• For those whose residence is or becomes an unsafe place: 1-877-863-6338 (IL Domestic Violence Hotline)
• Illinois COVID-19 Response Fund (ICRF): www.ilcovidresponsefund.org

Public Alerts & Advisories